Benefits:
Sending notifications:
Notifications will be sent in real-time regarding order bookings, shipping, confirmations, cancellations, delivery rejections, etc. Moreover, you can alert users about payment due dates as well as service schedules via reminders.
Helpful in product discovery:
This software allows your business to include links to the purchasing website. In addition to this, it even allows customers to place orders for your products via the chatbox.
Assists in customer support:
This allows the support staff to respond to customer issues more effectively by resolving issues more quickly. With the use of bots, the issue can be worked on and a live update-based conversation can be maintained until the issue is closed.
Affordable as well as efficient
In this digital era, more and more customers prefer communication via WhatsApp over voice calls/emails. So, this package allows for easy interaction. Thus, opting for WhatsApp API integration could prove very beneficial for your business.
Instant message delivery
The cloud platform is quite reliable and traffic of bulk WhatsApp messages is constantly monitored. Moreover, the distribution of messages is balanced based on geography to prevent any errors in delivery.
24/7 tech support is available
It is important to note that data encryption, role-based access control, and the security of data are all provided. All of these are in accordance with standard company rules and regulations.
