Real Estate company:
How to boost lead conversion by 25% and streamline operations with VoicewaveAI
About the client
UrbanNest Realty is a real estate firm specializing in residential and commercial properties. With a growing number of leads, they faced challenges in responding quickly to potential clients, resulting in missed opportunities.
BUSINESS PROBLEM
UrbanNest Realty, a mid-sized real estate agency, was struggling to manage the large number of inquiries from potential buyers and renters. Many leads went unanswered due to staff limitations, resulting in lost opportunities and a decline in client satisfaction.
The purpose of our service
UrbanNest Realty turned to VoiceWave AI’s Voicebot to automate initial client interactions. The Voicebot answered inquiries about property listings, scheduled viewings, and provided details on rental terms and conditions. It also collected client contact information for follow-up by the sales team.
Results of service implemetation
- Lead conversion rate increased by 25%, as the Voicebot ensured that no inquiries were missed.
- Operational efficiency improved significantly, allowing the sales team to focus on high-potential clients.
- The agency reported a 20% reduction in administrative workload, improving overall productivity.
- Operational efficiency improved significantly, allowing the sales team to focus on high-potential clients.
- The agency reported a 20% reduction in administrative workload, improving overall productivity.
25%
increase in lead conversion
50 %
reduce in response time
20 %
decrease in administrative workload
15 %
increase in monthly sales
Feedback from the sales manager
"We were losing leads because we simply couldn’t keep up with inquiries. After implementing VoiceWave AI’s Voicebot, we’re converting more leads, and our team has been able to focus on closing deals rather than chasing phone calls."